Back

TERMS AND CONDITIONS OF USE

General Information

The following terms and conditions (“Terms & Conditions” or “Terms” or “T&Cs”) govern all use of the eLearningIndustry.com website platform (the “Platform”), including any use or viewing of any Content (defined below), services and products available at or through the Platform (collectively, “Services”), by Platform visitors and participants (collectively, “Users”), both unregistered and registered (“Registered Users”).
In compliance with the provisions of article 10 of Law 34/2002 of July 11, regarding information society and electronic commerce services, the following general information on this website is provided to visitors and users (hereunder, “User”):

Carlos García Serrano – NIF 46845421X – quentinqico@quentinqico.com – +34 696 307 901, tiene su domicilio social en Calle Cobos de Segovia, 7. Portal 1. Ático B, 28005 – Madrid.

Object of the contract

These Conditions of Use constitute the entire contract through which the conditions of purchase of the products made available to the Users by QUENTIN QICO on the Website (the “Products”) are regulated.
Access to the Website or its use by the User, as well as the purchase of any Product, necessarily implies, and without reservation, the knowledge and acceptance of these Conditions of Use, therefore, it is recommended that the User read them carefully each time you want to buy a Product.

Purchase of products

How to purchase a product

To order Products, the User must follow the purchase procedure established on the Website, read and accept these Conditions of Use and select “Finish and Pay” (the “Order”). QUENTIN QICO will then send an email to the User confirming that the Order has been accepted (the “Order Confirmation”). The contract between the User and QUENTIN QICO will be finally formalized once QUENTIN QICO sends the User the Confirmation of the purchase. Only those Products indicated in the Order will be the object of the contract.

Availability of the products

All Orders are subject to the availability of the Products. In the event that, once the Shipping Confirmation has been sent, QUENTIN QICO is unable to dispose of the requested Product due to any circumstance, it will contact the User as soon as possible, communicating such fact. In this case, QUENTIN QICO may:
(i) offer the User, without a price increase, a product with characteristics and specifications similar to the one initially requested, as long as these are in accordance with the User’s needs; and/or
(ii) offer the User the ability to cancel the requested order by refunding the amount paid for it, within (14) business days.

Failures in order processing

Although QUENTIN QICO will do everything within its capabilities to always process all Orders, there may be exceptional circumstances that force it to reject the processing of an Order after having sent the Order Confirmation, so QUENTIN QICO reserves the right to do so at any time. moment, at its sole discretion.

QUENTIN QICO reserves the right to withdraw any Product from the Website at any time and to remove or modify any material or content thereof, not being responsible to the User or to any third party for the fact of withdrawing any Product from the Website, regardless of whether said Product has been sold or not, to remove or modify any material or content on the Website.

Product Warranty

All the Products displayed in the Website are original designs from QUENTIN QICO. All of them have a two year guarantee in accordance with the criteria and conditions described in Royal Legislative Decree, 1/2007, of November 16, which approves the revised text of the General Law for the Defense of Consumers and Users and other complementary laws.

It will be understood that the Products are in accordance with the Conditions of Use provided that they meet all the requirements expressed below:

(i) They conform to the description made by QUENTIN QICO and possess the qualities of the Product that QUENTIN QICO has presented to the User in the form of a sample or model.
(ii) Are suitable for the uses ordinarily destined for Products of the same type.
(iii) They are suitable for any special use required by the User when it has been made known to QUENTIN QICO, provided that QUENTIN QICO has admitted that the product is suitable for such use.
(iv) Present the usual quality and performance of a product of the same type that the User can expect, taking into account the nature of the Product.

In the event that it is proven that the Product does not conform to the established specifications, QUENTIN QICO will proceed, when appropriate, to repair, replace, lower the price or terminate the contract, such steps being free for the User.

QUENTIN QICO is not responsible for damages to the Products that may result from their misuse, as well as for acts or omissions of the User that do not conform to the specifications of each Product or for damages caused by third parties that are not linked to QUENTIN QICO.
 
QUENTIN QICO takes the greatest care in presenting and describing the Products. However, photographs of the Products are presented for illustrative purposes. To know the precise characteristics of each Product, the User may send an email to quentinqico@quentinqico.com.

PRECIO Y PAGO DE LOS PRODUCTOS

Los precios aplicables a cada Producto serán los publicados en el Sitio Web en la fecha en la que el Usuario realice el Pedido. A pesar de que QUENTIN QICO intenta asegurarse de que todos los precios que figuran en el Sitio Web son correctos, pueden producirse errores. En el caso de que QUENTIN QICO descubra un error en el precio de alguno de los Productos que haya solicitado algún Usuario, le informará lo antes posible y le dará la opción de reconfirmar el Pedido al precio correcto o bien anularlo. Si QUENTIN QICO no logra ponerse en contacto con el Usuario, el Pedido se considerará cancelado y se reembolsará al Usuario íntegramente las cantidades que hubiese abonado.
QUENTIN QICO no estará obligado a suministrar al Usuario ningún Producto al precio inferior incorrecto (incluso aunque le Confirmación de Envío haya sido enviada) si el error en el precio es obvio e inequívoco y hubiera podido ser reconocido de forma razonable por el Usuario como precio incorrecto.
Los precios pueden cambiar en cualquier momento. No obstante, los posibles cambios no afectarán a los Productos con respecto a los que QUENTIN QICO ya haya enviado la Confirmación de Envío.

Payment methods

The User may make payment by credit or debit cards Visa, Visa Electron, Mastercard, American Express or through PayPal. To minimize the risk of unauthorized access, the User’s credit card details will be encrypted. Whether the payment method is made by credit or debit card or through PayPal, the charge will be made at the time that QUENTIN QICO sends the Order Confirmation to the User.

The applicable VAT rate will be the one legally in force at all times depending on the specific product in question.

USE OF THE WEBSITE

Users undertake to use the Website in accordance with the law, morals, generally accepted good customs and current public order. Users are obliged to refrain from using the Website for illicit purposes or effects, contrary to the provisions of these Conditions of Use, harmful to the rights and interests of QUENTIN QICO or third parties or that in any way may damage, or deteriorate the image or reputation of QUENTIN QICO or prevent the normal use or enjoyment of the products and services offered by QUENTIN QICO on the Website.

INDUSTRIAL PROPERTY

All the information contained in the Website, including its graphic design and source code, are protected by copyright and other rights contained in Royal Legislative Decree 1/1996, of April 12, which approves the Consolidated Text of the Intellectual Property Law, and the rest of the rules that regulate Intellectual Property.
These rights belong exclusively to QUENTIN QICO, therefore, any act of reproduction, distribution, transformation or public communication is expressly prohibited, as well as any type of assignment, of all or part of the content of the Website, and in general any act of exploitation of all or part of the contents (images, texts, design, indexes, forms, etc.), as well as the databases and software necessary for the visualization or operation of the same and of any object that according to current legislation is protectable by intellectual property regulations.
 
Users may in no case exploit or commercially use, directly or indirectly, in whole or in part, any of the content that makes up the Website without the prior written authorization of QUENTIN QICO.
 
Authorization for the use of any content on the Website can be requested at the email address  quentinqico@quentinqico.com.  What is established in the previous paragraphs will in no case imply the assumption of responsibility by QUENTIN QICO over the content, nor may it generate the right to compensation for Users or third parties..
 
Trademarks, trade names, establishment labels, names, logos, slogans or any type of distinctive sign displayed on the Website and belonging to QUENTIN QICO may not be used without prior written authorization from QUENTIN QICO.

LINKS TO THIRD PARTY WEBSITES

The links contained in the Website, referring to advertising or other types of content, and whose ownership or responsibility corresponds to third parties other than QUENTIN QICO are not the responsibility of QUENTIN QICO, who in no case undertakes to control or approve the services, contents, data, files, products and any kind of material on the third party web page or pages. Therefore, QUENTIN QICO will not respond, under any circumstances, for the legality of the contents of said page / s, being the sole responsibility of the third party everything that concerns the content of that link, especially respect for the law, moral , good manners and public order. The existence of links does not presuppose a relationship of any kind between QUENTIN QICO and the owner of the website on which it is established.

DISCLAIMER OF LIABILITY

QUENTIN QICO is exempt from all responsibility related to:

(i)The operation of the Website, including causes of force majeure, or any others beyond the control of QUENTIN QICO, which is not fully operational, or possibly lacks the minimum functionality to manage the relevant service
 
(ii) Possible errors or security deficiencies that may occur due to the use, by the Users, of a browser of an outdated or insecure version, as well as the activation of the password or identification code storage devices of the User registered in the browser or of the damages, errors or inaccuracies that could derive from its malfunction.
 
(iii) For direct or indirect damages that may be caused by the information transmitted or communicated on the Website or in its electronic communications, including without limitation technical or human errors in the published data.
 
(iv) Damages, including but not limited to: damages, losses or direct or indirect, inherent or consequential expenses, arising in relation to this Website or its use or impossibility of use by any of the parties, or in relation to any failure in performance, error, omission, interruption, defect, delay in operation or transmission, computer viruses or system or line failures.
 
The User will be liable for damages of any nature, for illicit or fraudulent acts, as well as those damages that QUENTIN QICO or its Users may suffer as a consequence, directly or indirectly, of the User’s breach of these Conditions of Use , QUENTIN QICO reserving those actions to which it was entitled before the pertinent judicial or police authorities.
 
Although it ensures its best efforts, QUENTIN QICO cannot guarantee Users continued and uninterrupted access and use of its Website.

MODIFICATIONS

QUENTIN QICO has the right to review and modify these Conditions of Use at any time. The User will be subject to them at the time they accept them, unless by law or decision of government agencies QUENTIN QICO must make changes retroactively , in which case the possible changes will also affect the Orders that the User had previously requested.

CONTACT AND WRITTEN COMMUNICATIONS

The applicable regulations require that part of the information or communications that QUENTIN QICO sends to the User be in writing. By accepting these Conditions of Use, the User accepts that most of the communications with QUENTIN QICO are electronic. QUENTIN QICO will contact the User by email or by posting notices on the Website. The User agrees to use this electronic means of communication and acknowledges that all notifications, information and other communications that QUENTIN QICO sends him electronically comply with the legal requirements of being in writing.
 For any query or incident related to the Orders, the User must contact QUENTIN QICO by sending an email to the following address: quentinqico@quentinqico.com

JURISDICTION AND APPLICABLE LAW

The operation and use of the Website and these Conditions of Use are governed by Spanish law. To the extent permitted by law, QUENTIN QICO and the User, expressly waiving any other jurisdiction that may correspond to them, agree to submit to the jurisdiction of the Courts and Tribunals of Madrid (Spain).